In-depth plan analysis
Detailed summary of activities related to servicing your account
Setting contribution strategies
Plan design and cost sharing features
Rate renewal assessments and recommendations
Solicitation and analysis of competitive bids
Assist Human Resources in the resolution of billing problems, claims and administrative issues
Standard Collaboration with Employees
Benefit enrollment assistance
Conduct benefit service days to educate and assist employees
Conduct semi-annual employee Q & A with various carriers
Assist with claims resolution and referrals
Standard Collaboration with Vendors
Problem solving
Rate negotiations
Plan design and contractual features
Coordinate delivery and accuracy of all enrollment materials
Follow up to ensure a smooth enrollment process